Refund Policy

The short version

7 days. No questions asked. First paid period only.

The full version

If you're not happy with Niche Moat for any reason, email [email protected] within 7 calendar days of your first payment and we'll refund you in full. No forms, no surveys, no hoops.

Eligibility

• The 7-day window starts on the date of your first payment for a Niche Moat license.
• This applies to your first paid billing period only — refunds are not available on renewals or subsequent billing cycles.
• Refunds are not available on accounts terminated for violations of our Terms of Service.

How to request

Email [email protected] from the address tied to your license, with the subject "Refund request". Include your license key. We'll process the refund within 5 business days through the same channel you paid through (JazzCash, EasyPaisa, bank transfer, PayPal, or Wise).

What happens after a refund

Your license is deactivated and you won't be able to run new research. Any reports already generated remain in your dashboard until the standard retention period elapses, then they're deleted.

Beyond 7 days

After the 7-day window, we don't issue refunds for unused time on the current billing period. You can stop renewing at any point — there are no auto-renewals — and your access continues until the end of the period you've already paid for.

Contact

Questions before you buy? Email [email protected] — we're happy to walk through the tool with you first.